Join Team CARFAX Europe and find a great place to work

WE'RE CURRENTLY RECRUITING FOR...

CARFAX Europe GmbH provides trusted information that helps millions of people to shop, buy, own and sell used cars with more confidence. Our flagship service is our Vehicle History Report, a curriculum vitae for used vehicles to solve the asymmetric information problem in the used car market. Our customers get access to an extensive multinational database consisting of +27 billion historical records related to over 1 billion cars in +20 countries across Europe and North America.

Today, we are a team of 90+ people in six European countries – while retaining a start-up feeling including flat hierarchies and flexible decision-making processes. We are looking for an automotive storyteller to help us unlock our endless content potential based on our extensive database. Your goal is to develop new formats, content, and media to educate, emotionalize and sell our services to various target groups.

 

Your role:

 

  • Develop communication concepts and create unique content to educate customers, market our services, improve visibility and build trust in the CARFAX brand
  • Create target group specific texts, images and videos to publish on all our current and future digital channels
  • Unlock our immense storytelling potential together with our Business Intelligence, Data and Marketing Experts

 

Your profile:

 

  • Car enthusiast and passionate automotive storyteller
  • Experience in digital storytelling and content creation for multiple channels
  • Ability to simplify and emotionalize dry and complex subjects and topics
  • German native level, English fluent, additional languages are a plus
  • Motivated, committed, perceptive and able to work responsibly in a team
  • Adaptability in the ever-changing digital space, ability to think like our customers

 

What we have to offer:

 

  • Work with a purpose and the chance to help shaping the future of our digital channels
  • A very pleasant working atmosphere in an international team (21 nationalities), where we take the term "work hard, play harder" to the next level. No jerks allowed!
  • Flexible working hours in a beautiful office with rooftop terrace in the heart of Munich.
  • Full home office option in Corona times.
  • Fully company-funded pension plan, super competitive benefits, and great team events.

 

Are you ready to disrupt the way Europeans buy and sell used cars? 
If so, take a detour from the daily grind and apply today at career@carfax.eu, including your salary requirement and earliest possible starting date!

A Fair Used Car Market For Everyone.

What you can expect

We are a dynamic and open-minded IT team with system administrators, software developers, data scientists and data analysts with a full DevOps oriented working style mindset. Our goal is to ensure high standards of quality through continuous optimization.

In this role, you’ll collaborate with software developers to setup continuous integration as well as deploy, debug and operate our systems. You will be responsible for automating and optimizing our operations and processes as much as possible, while building and maintaining tools for deployment, monitoring and operations, as well as responsible for troubleshooting and resolving issues in our development, quality and production environments.

 

What you should bring:

 

  • DevOps working style: collaboration, communication, proper documentation and sharing as key working style
  • Strong experience with cloud based infrastructure like AWS, GCE, etc.; we are running our systems in AWS
  • Strong experience with infrastructure-as-code using either Terraform or CloudFormation
  • Extensive experience shipping containerized applications with CI/CD pipelines using GitLab CI or similar with Docker
  • Strong experience managing a cloud based, containerized infrastructure with Kubernetes; currently running our K8s cluster with AWS EKS

 

Bonus points for experience with:

 

  • Ability to use a wide variety of open-source technologies like MySQL, Nginx, Memcached, etc.
  • Experience in Linux/Unix administration
  • Experience with databases in SQL and NoSQL (as a service); we use MySQL and MongoDB extensively
  • Experience with monitoring systems like Prometheus, ELK, New Relic, etc.
  • Experience with Big Data platforms
  • Development skills with Python and/or Java

 

What we offer:

 

  • A very pleasant working atmosphere in an international team (21 nationalities), where we take the term "work hard, play harder" to the next level. No jerks allowed!
  • Flexible working hours in a beautiful office with rooftop terrace in the heart of Munich.
  • Full home office option in Corona times.
  • Fully company-funded pension plan, super competitive benefits, and great team events.

 

Are you ready to disrupt the way Europeans buy and sell used cars? 
If so, take a detour from the daily grind and apply today at career@carfax.eu, including your salary requirement and earliest possible starting date!

A Fair Used Car Market For Everyone.

CARFAX provides trusted automotive information that helps people buy and sell used cars with more confidence. We have been the market leader for Vehicle History in the U.S. since 1984 and entered the Dutch market in 2016 - where we have enjoyed consistent annual growth. In a few years of operations in the Netherlands, we have become an integral part of the Dutch automotive industry: Hundreds of thousands of consumers have trusted us to provide them with reliable Vehicle History information and our business partners, including dealerships, OEMs, law enforcement agencies, insurance companies, etc. actively use our services on a daily basis.

 

Your role:

You have an entrepreneurial mindset and like to work in a fast-driven, international environment? 
You would like to strengthen our market position in the Netherlands and – potentially - develop the Benelux? 
As a Business Development Manager at CARFAX Europe, you have the following responsibilities:

  • Expanding the business in the Netherlands
  • B2B sales activities and key account management for various industries, including online listings, banks, insurers, inspection companies, OEMs, dealer holdings, government and law enforcement agencies
  • Acquiring new data sources for the CARFAX Vehicle History Report
  • Acting as the first point of contact for business development-related enquiries from the Netherlands coming to our company
  • Working closely with the other team members across Europe and across departments (IT, Sales, Marketing)
  • Supporting the Director of Business Development in various projects

 

Your profile:

 

  • A minimum of 3-5 years of job experience in Sales and/or Account Management in the automotive industry
  • Business degree, MBA from a well-known business school is a plus
  • Excellent negotiation and communication skills, including on executive level
  • Good understanding of the Dutch automotive market
  • Creative, output driven, results oriented and hands-on mentality
  • Proactive, resilient, striving under pressure, financial acumen
  • Fluent in Dutch and English
  • Ability and desire to work in an international team
  • Willingness to travel

 

What we offer:

 

  • A casual but professional atmosphere with intense team-orientation and spirit
  • Competitive salary package and great benefits
  • Personal development and educational workshops
  • Dynamic international team and regular activities/ pan-European team events
  • Opportunity for remote work

 

Join Team CARFAX - and find a "Great Place to Work."
We look forward to receiving your application including your salary requirement and earliest possible starting date at career@carfax.eu!

CARFAX Europe GmbH provides trusted information that helps millions of people to shop, buy, own and sell used cars with more confidence. Our flagship service is our Vehicle History Report, a curriculum vitae for used vehicles to solve the asymmetric information problem in the used car market. Our customers get access to an extensive multinational database consisting of +27 billion historical records related to over 1 billion cars in +20 countries across Europe and North America.

Today, we are a team of 90+ people in six European countries – while retaining a start-up feeling including flat hierarchies and flexible decision-making processes. We are looking for a dynamic Customer Service Specialist (m/f/d) for our headquarter in the heart of Munich.

 

Your role:

 

  • Join the centralized customer service team for multiple European countries, serving as the primary point of contact for our Italian customers and partners
  • Identify and assess customers’ needs, handle complaints and provide constructive feedback to maximize their satisfaction
  • Follow the standard interaction guidelines and use the right tools to provide solutions and alternatives within the agreed Service Level Agreement
  • Build sustainable relationships and trust with our business customer accounts
  • Help to develop guidelines and processes for responding to inbound-calls and mails
  • Transfer the voice of our customers into central functions such as Marketing and Product
  • Sales and account support for our European sales activities
  • Support with research in the Italian automotive market

 

Your profile:

 

  • Native level Italian and fluent English skills - additional languages such as Spanish, German, Swedish, Dutch or Polish are a plus
  • Previous experience with customer service is a plus
  • Great communication skills for our agile, fast paced, dynamic environment
  • Customer orientation and ability to respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • Knowledge of CRM tools such as Salesforce is a plus

 

What we offer:

 

  • A very pleasant working atmosphere in an international team (21 nationalities), where we take the term "work hard, play harder" to the next level. No jerks allowed!
  • Flexible working hours in a beautiful office with rooftop terrace in the heart of Munich.
  • Full home office option in Corona times.
  • Fully company-funded pension plan, super competitive benefits, and great team events.

 

Are you ready to disrupt the way Europeans buy and sell used cars? 
If so, take a detour from the daily grind and apply today at career@carfax.eu, including your salary requirement and earliest possible starting date!

A Fair Used Car Market For Everyone.

US market leader in the field of vehicle history since 1984, CARFAX has also been pioneering on the European market for the last ten years. Our vision is to increase transparency and confidence in the European used car market.

For our headquarter in the heart of Munich, we are looking for students who will not settle for just any job and are up for a challenge.

 

Your tasks…

 

  • Conduct simple keyword research and use SEO guidelines to increase web traffic
  • Write informative and effective search engine optimized copy for the website and other CARFAX channels
  • Edit and optimize existing content
  • Translate provided content from English to local language

 

You should bring…

 

  • Good teamwork skills
  • Creativity and ability to learn fast
  • Ability to work with time constraints
  • Editing and writing skills in the languages Dutch, Polish and Swedish
  • Enthusiasm for content creation and creative content ideas
  • Ability to work comfortably in an office where English is the company language

 

Bonus points for…

 

  • Previous experience in content creation and translation
  • Basic understanding of SEO guidelines and content management systems (technical understanding not necessary!)

 

What we have to offer…

 

  • A fun working atmosphere in an international online marketing team, where you will have the ability to show off your creative skills and make a difference
  • Guidance and materials provided by our specialists
  • Flexible working hours in a beautiful office with rooftop terrace
  • Great Team Events: Cooking Contests, Hiking Days, Poker Nights, Ski Days, German Weisswurstbreakfasts, Table Tennis Tournaments – and Munich’s coolest company Christmas party!

 

Join Team CARFAX – and find a Great Place to Work

We look forward to receiving your application at career@carfax.eu!

CARFAX Europe GmbH provides trusted information that helps millions of people to shop, buy, own, and sell used cars with more confidence. Our flagship service is our Vehicle History Report. A curriculum vitae for used vehicles to solve the asymmetric information problem in the used car market. Our customers get access to an extensive multinational database consisting of +27 billion historical records related to over 1 billion cars in +20 countries across Europe and North America. Today, we are a team of 90+ people in six European countries – while retaining a start-up feeling including flat hierarchies and flexible decision-making processes.

 

Your role:

 

  • Support Marketing with visual design projects such as infographics, video, web, etc.
  • Organize and produce corporate image library, templates, and creative assets
  • Develop graphics for product illustrations, logos, and websites
  • Produce website designs to enhance our customer experience
  • Image compositions, optimization and working with SVG formats
  • Review designs for errors before printing or publishing them
  • Demonstrate illustrative skills with rough sketches and working on layouts

 

Your profile:

 

  • You are enrolled in a Bachelor's or Master's degree focusing on creative design
  • The online world and digital trends are your passion
  • Interest in user experience, mobile web, and social media
  • Understanding of the print process and typography is a plus
  • You have very good command of English – other languages are a plus

 

Your technical skills:

 

  • Adobe Illustrator, Photoshop, and Sketch, Microsoft PowerPoint
  • Motion graphics and 3D animation would be beneficial but not necessary
  • Adobe Animate, Google Web Designer and Video editing skills would be beneficial but not necessary

 

What we have to offer:

 

  • A very pleasant working atmosphere in an international team, where we take the term "work hard, play harder" to the next level. No jerks allowed!
  • Flexible working hours in a beautiful office with rooftop terrace in Munich-Sendling
  • Great team events, such as hike days, Oktoberfest, pub quizzes and table tennis championships
  • Option for remote work during COVID-19

 

Are you ready to disrupt the way Europeans buy and sell used cars? 
If so, take a detour from the daily grind and apply today at career@carfax.eu, including your salary requirement and earliest possible starting date!

A Fair Used Car Market For Everyone.

Not the role you are looking for?

 

We are always delighted to receive your unsolicited application.

Check with us!

Every used car's history is unique, and so is yours!

We're interested in your history report! What make and model are you? Send us your application and find out whether CARFAX Europe could be the next historic entry in your CV.

Join Europe's coolest team.

It's not just because of our table-tennis, kicker or poker nights. It's not just that we have BBQs, Weißwurst-Breakfasts or Cooking Contests. At CARFAX Europe we are used to working hard…but we play even harder!

These regular activities and team events make for an outstanding work environment. Adding in a competitive salary and excellent benefits makes for an unbeatable experience. You'll be working for a company that makes a real difference in European society. We attract creative people that are doers, movers, and shakers. We believe in the wisdom of crowds and in pragmatism.

Our company policy is "no jerks allowed". A casual but professional atmosphere makes it fun to come to work!

CARFAX office Munich

We offer great benefits

We value our colleagues and have created a competitive benefit program that enables you to be well, save well and live well. Not only do we offer all colleagues the opportunity to join an employer-funded pension plan for their retirement, but we go beyond this by providing other support, such as Life Insurance or Permanent Disability Insurance.

Furthermore, we provide you with an Employee Assistance Program that offers you the possibility to contact professionals about any matters concerning your health and mental wellbeing. Related to that, you can make use of our highly discounted access to Gympass and the gym next to the office.

For your time off, we have created generous regulations for parental leave, special days off for important life events and volunteering. Since we believe in the power of strong teams, we arrange various fun team events each year, where the entire company has a chance to socialize and get together.

CARFAX benefits

The CARFAX Tech Stack

You will be part of an agile, cross-functional team, working closely together with software developers, data engineers, data scientists and the teams' Product Owners; all our teams are responsible for the full life cycle and operation of their products.

While developing in Java on Linux, our teams use GitLab to collaborate and do regular, automated deployments to virtualized and containerized infrastructure on our AWS. In their daily development and operations work, our teams are using tools like Docker, Kubernetes and Zabbix, as well as GitLab-CI and New Relic.

Our product data is stored in an AWS based, high-availability MongoDB cluster, our business data in Salesforce. Our applications currently use (amongst others) MariaDB, MongoDB, MemCache, Amazon Redshift, Apache, HAProxy, Redis and RabbitMQ.

Click here to see more about our tech stack!

 

The CARFAX Playbook

CARFAX Playbook