Head of Infrastructure and Operations

(m/f/d)

CARFAX Europe GmbH provides trusted information that helps millions of people to shop, buy, own and sell used cars with more confidence. Our flagship service is our Vehicle History Report, a curriculum vitae for used vehicles to solve the asymmetric information problem in the used car market. Our customers get access to an extensive multinational database consisting of +27 billion historical records related to over 1 billion cars in +20 countries across Europe and North America.

Today, we are a team of 100+ people in six European countries – while retaining a start-up feeling including flat hierarchies and flexible decision-making processes.

We are a dynamic and open-minded IT team with system administrators, software developers, data scientists and data analysts with a full DevOps oriented working style mindset. Our goal is to ensure high standards of quality through continuous optimization.

Your role

As Head of Infrastructure and Operations at CARFAX Europe you will be responsible for the teams that support our agile, cross-functional product development teams, as well as the rest of the organization. We have a dynamic and open-minded IT team with system administrators, software developers, and data analysts with a DevOps mindset. Our goal is to ensure high standards of quality through continuous optimization. You will have a direct impact on both the technologies used and the overall system architecture. Your teams are responsible for operating and supporting our cloud-based virtual infrastructure, securing it and providing the rest of the office IT which supports our business.

What we expect from you:

  • Open and collaborative working style, flexibility, communication skills, team spirit, can do attitude, as well as proper documentation and sharing as key working style

  • Balance product timelines and team commitments in an exciting, fast-paced environment

  • Collaborate closely with the Senior Management Team, development teams, stakeholders, and internal customers

  • Support your team-members hands-on with tasks like reviewing AWS Terraform scripts, setting up firewalls and security systems, or helping a new colleague connect to a printer

Your profile

  • Minimum 10 years working experience in enterprise level IT including providing support of IT systems including day-to-day operations and problem resolution

  • Experience in a disciplinary leadership role with at least 5 technical employees

  • In-depth knowledge of public clouds, containerized architectures, programming languages, databases, and Agile Software Development

  • You can read and write Infrastructure-as-Code for AWS, as well as talk intricacies of microservice architectures, and Kubernetes.

  • Experience in monitoring, planning, and managing technical security measures to protect the company infrastructure, services, and data

  • Experience with enterprise services like Okta, Jira, Zoom, MS 365 products, etc.

  • Experience with cloud-based infrastructure like AWS and Azure

  • Exceptional attention to the technical details and problem-solving skills.

  • Experience with a variety of open-source technologies

  • Fluency in English is required; you should feel comfortable working in a multicultural environment with English as the primary language

  • Excellent presentation skills with the ability to communicate technical information to users in a non-technical manner

What we offer

  • Work with a purpose and the chance to help shaping the future of our digital channels

  • A very pleasant working atmosphere in an international team (21 nationalities), where we take the term "work hard, play harder" to the next level. No jerks allowed!

  • Flexible working hours in a beautiful office with rooftop terrace in Munich

  • Flexible home office options

  • Fully company-funded pension plan, super competitive benefits, and great team events

Our benefits for you:

Pensions & other insurances
Flexible working hours
Remote working options
Family-friendly
Team Events
Health & Fitness Support
Employee discounts
Volunteer Support

Now you know us. Time for us to get to know you.

Susanne Lauterbach
Junior HR Manager
career@carfax.eu