CARFAX Europe - Privacy Policy

Privacy Policy



CARFAX Europe GmbH (hereinafter “CARFAX”) considers the protection of your privacy and the safety of your personal data very important. This privacy policy, which is and will be held available by CARFAX online at, informs you about what types of your personal data are collected when you use the website and for which purposes your data are used in what manner.

Types of data being collected

When creating an account on CARFAX’s website, you are required to provide your email address and a password and optionally, for invoice purposes your name, address and your company’s name.

When placing an order, you will additionally be asked to submit bank or payment details (such as your credit card number) and probably further information necessary to execute your order.

When subscribing for CARFAX’s newsletter, you are required to provide your email address. In addition, any further information like your name may be provided on a voluntary basis.

Each access to our website and each download of data hosted on our website are logged. The logged information is stored for internal system purposes and statistical purposes. The log contains the following data: Name of the accessed URL, date and time of access, amount of data transferred, notification of successful access, web browser and requesting domain. Your IP address will not be logged.

We use cookies in order to make our website as comfortable as possible for you. Cookies are small text files that permit to recognize users. Certain cookies are deleted automatically from your computer after you finish your visit of our website (so-called session cookies). Other cookies stay on your computer (so-called permanent cookies), so that we can recognize you the next time you visit our website.

The lifetime of cookies exceeds the duration of a session, cookies will be stored without restriction in time.

We use cookies in order to measure and control the number of times a page is accessed and the general site navigation. Of course, you may choose to use our website without Cookies.

Your browser can be set to decline all Cookies.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies”. The information generated by the cookie regarding your use of the website is normally transferred to a Google server in the USA, and is stored there. Within the implementation of Google Analytics we use a function to anonymize transferred IP addresses . Thus, your IP address will, within Member States of the European Union or other contracting states of the Agreement on the European Economic Area, first be shortened by Google. Only in exceptional cases will Google transfer the full IP address to a Google server in the USA, and will shorten it there. On behalf of the operator of this website, Google will use this information in order to analyse your usage of the website, to compile reports on website activities, and to provide further services to the website provider relating to the usage of the website and the internet. The IP address transferred by your browser within the framework of Google Analytics will not be combined by Google with other data. In case you prevent the storage of cookies by setting your browser software accordingly, you may possibly not be able to fully use all features on this website. Furthermore, you can prevent collection by Google of the data generated by the cookie and relating to your use of the website (including your IP address), as well as processing of these data by Google, by downloading and installing the browser plug-in provided under the following link:

We use the function remarketing or "similar audiences" in AdWords of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter "Google" on this website.
Google uses cookies, which are stored on your computer, to help analyze how users use the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the US and stored there. The IP address is then deducted by Google to the last three digits, an unambiguous assignment of the IP address is thus no longer possible.
Google adheres to the privacy policy of the "US Safe Harbor" agreement and is registered with the "Safe Harbor" program of the US Department of Commerce. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other with website and internet related services. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google's behalf.
Third party providers, including Google, show ads on sites on the Internet. Third party providers, including Google, use stored cookies to show ads based on previous visits by a user on this website.

You can prevent the storage of your data by the cookies to Google and the usage of those data by google by downloading and installing this browser-plugin:  Beside you can deactivate the usage of cookies from third party providers by opening the following deactivating-site of Network Advertising Initiative under  and by following the information there. The data policy of Google about remarketing and further information can be found here:


Types and purposes of data processing

CARFAX will use your personal data for the following purposes:

To the extent that you have provided us with personal data, we will use such data only to answer your inquiry, to conclude, perform and process any agreements between you and us, and for the technical administration of the website. We also use your data to prevent abuse of our website and pursue unauthorized access. Furthermore, we use your data to communicate with you. In particular, if you have granted your respective consent during the registration process, you will receive our regular email newsletter. The wording of the consent you may have granted during the registration process is the following:

Authorization for e-mail advertising:

If you have given your consent to receiving the newsletter, you have issued the following declaration of consent:"

Yes, I would like to receive in future the free Carfax email newsletter. In this newsletter, we will provide you with information on our company, our products and current and special offers."
You have the right to revoke any granted consent regarding processing of personal data or receipt of the email newsletter with effect for the future at any time:

Your email address can also be used for commercial emails if they are concerning other CARFAX products similar to the one you have purchased and if you do not opt out. You may opt out at any time without incurring further costs other than the basic costs of transmitting your opt-out declaration.

Stored data is deleted if you revoke your consent required for its storage, if the data is no longer necessary for the purpose that the data was stored for, or if such storage is prohibited for any other statutory reason.

Transfer to third parties

CARFAX will not transfer any Personal Data to third parties except the data required for the processing of payment transactions.

Your right to information

The German data protection law grants you the right of information free of charge about your stored personal data and, if you so wish, your right to the correction, blocking or deletion of these data. Upon your request, CARFAX will gladly inform you about your personal data stored by CARFAX. For this purpose, please contact us or write to us:
CARFAX Europe GmbH
Lindwurmstraße 124
80337 München
At these addresses, you may request access to and rectification, blocking and deletion of your personal data at any time.

Securing personal data

CARFAX ensures an appropriate degree and method of securing personal data. Therefore, CARFAX aims at having data transmitted safely between your computer and our server as far as this is necessary. CARFAX has taken appropriate technical and organisational measures to protect your personal data against loss or any form of illegal processing. Please note, that non-encrypted communication using email is not secure. Thus, CARFAX cannot guarantee data security in email communication and therefore recommends using physical mail for confidential information.

CARFAX and other websites

This website may contain links to other websites. For further information regarding use of your personal data on these websites please consider the respective privacy policies (if applicable) on the websites concerned.


If you have any questions on the CARFAX privacy policy, please contact us or write to us:
CARFAX Europe GmbH
Lindwurmstraße 124
80337 München